Contact Us

Get in Touch

We're a small team, which means when you contact us, you get a real response from a real person — not a ticket number and a waiting game.

Email hello@vardjur.co.uk We reply within one business day, usually sooner.

Returns & Orders If you need to return something or have a question about an existing order, email us with your order number and we'll get it sorted.

Full details are in our Returns Policy.

General Enquiries Questions about a product before you buy? Not sure which option is right for your pet? Just ask. We'd rather you get the right thing than the wrong thing quickly.

Business Address Vårdjur, 4th Floor, Silverstream House, 45 Fitzroy Street, London, W1T 6EB United Kingdom

Response Times Monday – Friday: within one business day Weekends: we'll get back to you first thing Monday

We're not a faceless operation. If something's not right, tell us — we want to fix it.